Shipping policy

At yklingerie, we are focused on delivering a clear and dependable shipping process for our customers. Every order is handled carefully to make sure your items reach you securely and within the expected timeframe.

1. Shipping Destination & Cost

  • Shipping Destination: We currently ship our products exclusively to addresses within the United States.
  • Shipping Cost: We provide Free Shipping on all orders delivered within the United States.
  • Pricing: There are no additional shipping fees added at checkout, and all website prices are displayed in US Dollars ($).

2. Delivery Timeline

To ensure full transparency regarding delivery, our schedule is divided into the following stages:

  • Order Cut-off Time: 5:00 PM (EST). Orders submitted after this hour, or on weekends and holidays, will begin processing on the following business day.
  • Processing Time: 1 to 2 business days (Monday – Friday).
  • Shipping Time: 3 to 5 business days (Monday – Friday).
  • Total Estimated Delivery Time: 4 to 7 business days.

3. Shipping Methods & Tracking

  • Carriers: We work with trusted shipping carriers, specifically DHL and FedEx, to deliver your orders.
  • Order Tracking: Yes, we provide a tracking number for every order. Once your package is shipped, you will receive a confirmation email with your tracking details to follow your delivery status.

4. Duties and Taxes

For all deliveries within the United States, customers will not face any extra duties or taxes upon receiving their package. The final price shown during checkout is the total amount you will pay.

5. Order Cancellations

If you need to cancel an order, please contact our support team within 24 hours of your purchase. Once the processing stage is complete and the item has been shipped, we are unable to cancel the order.

6. Delayed Packages

If your package is delayed past our standard estimated delivery window, please reach out to our support staff. We will coordinate directly with the carrier to track your package and sort out the issue promptly.

7. Business Information

If you have any further questions about your order or our shipping process, our customer support team is ready to help: